Foster Web Marketing Podcast

Vance Morris is a former leader at Walt Disney World where he rose through the ranks across the company’s different resorts. Upon leaving, he took his knowledge of Disney’s customer service to find a way to bring it into outside industries. He now works as a business coach operated through his business, Deliver Service Now. The company provides tours of Disney World to business owners looking to improve the user experience they provide clients and customers through their own businesses. Whether you run a maid service or a financial planning firm, you will find great insight from what he has to share! Here’s a Glimpse of What You’ll Learn 0:00 Introduction 3:08 The Vance Morris Timeline 7:17 Dealing With Bankruptcy 9:30 Beyond Carpet Cleaning 10:24 Starting The Disney XPerience 11:39 What is The Disney XPerience? 12:52 Thinking Outside the Box 15:08 The Business of Making Memories 20:12 Actors Can’t Have a Bad Night 22:34 Outlining the Disney XPerience 27:43 The Implementation Blueprint 29:02 How to Have the D