NBDA: Bicycle Retail Radio

Send us a textThis week on the Friday Retailer Flex it's all about riding the trends: Bicycle Retailers' Guide to Boosting Profitability in 2024Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We begin this episode with a discussion about deflation in the industry.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textThe Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab.If you would like your questions answered on the flex, you can write to the NBDA & Fixture Lab team at any time with ANY questions about store design, merchandising, fixtures, remodeling, etc. Submit your questions and photos to design@nbda.com.Fixture Lab has been in bike shop design and merchandising for years, and they know how hard it can be. They also know what works. They create hard-working solutions for bicycle dealers every day, and it has paid off big time for many shops around the country. If you have a small retail business (especially in cycling, running, fly fishing, or other outdoor sports) you need to know about Fixture Lab! They design cutting edge retail spaces that will make your competition green with envy. They also make a full line of retail store fixtures that present your product in amaz

Send us a text This episode’s guest is Greg McDonald, newly elected NBDA Board Member, NBDA Member and P2 Member. Also, General Manager at Ridley’s Cycle Canada. Advocating for a Canada-specific portion of the NBDA vision, Greg believes in enhancing the NBDA’s outreach to non-members. He aims to position NBDA membership as an investment in personal and professional growth, encouraging individuals to be their own leaders and shape their destinies. Support the show

Send us a textToday we have a special holiday poem for the Independent Bicycle Dealer.Support the show

Send us a textThis episode’s guest is Dejan Gakovic, Micromobility Business Development Manager at UL Solutions. An eBike and EV enthusiast and owner, Dejan joins us today to review UL2849. The conversation covers the standard in depth including history, importance, certification process, and future developments. Support the show

Send us a textThe holiday season provides an opportunity to take advantage of increased consumer spending. Heather reviews how our retailer members can boost profits and foster customer advocacy.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We begin this episode with talking about being in "the eye of the hurricane." What does the economy look like as we move into the slow season?The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textToday we have 4 questions to review, starting with:"My mechanic insists that checking the bottom bracket and truing the wheels be part of our bike build [process]... Unfortunately this means we have a 2 hour build. Any tips?"If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is an ongoing podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.Support the show

Send us a textThis episode’s guest is Stuart Blyth, CEO and Co-founder at Hubtiger.Hubtiger is a tech company that offers cloud-based repair and rental software solutions. Hubtiger is built to equip shops with the necessary tools to streamline operations, enhance customer experiences, and ultimately boost repeat business. Hubtiger has established itself as a leading software provider that is trusted by both repair and rental shops globally.In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.Support the show

Send us a textHeather uses this Friday Flex to share why and how we can use AI in bicycle retail business.Support the show

Send us a textThis episode’s guest is Michael Browne, Head of Marketing at Ride With GPS, here to share insights on how you as a retailer can work with Ride with GPS to create and share route resources with your customers using their recently released “Shop” account.Ride with GPS is the fastest and easiest way to get routes to your customers. Listen in as we talk about building community, group rides and giving riders peace of mind by knowing where they are going.Support the show

Send us a textThe Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab.This episode focuses on two stores that have been in their location a long time. What unique issues do they run into? Watch here: https://youtu.be/VQuRteuLvCQIf you would like your questions answered on the flex, you can write to the NBDA & Fixture Lab team at any time with ANY questions about store design, merchandising, fixtures, remodeling, etc. Submit your questions and photos to design@nbda.com.Fixture Lab has been in bike shop design and merchandising for years, and they know how hard it can be. They also know what works. They create hard-working solutions for bicycle dealers every day, and it has paid off big time for many shops around the country. If you have a small retail business (especially in cycling, running, fly fishing, or other outdoor sports) you need to know about Fixture Lab! They design cut

Send us a textThis episode’s guest is Tom Lampe, National Sales Manager at Küat.This is a brand known for its ability to create industry-changing products that are manufactured with the utmost care to quality. They design products that last longer, boast unmatched style, and earn Küat the reputation of being a leader in feature innovation.Support the show

Send us a textToday's Friday Flex features Tom Lampe from Küat. Listen in as he reviews special incentives they are giving to retailers for B2C sales.Support the show

Send us a textThis episode’s guest is Dale Aguas, USA Territory Manager and Amber Krueger, Inside Sales from Tern.Tern focuses on building bikes that are a great ride, easy to fold, and are built to last. They’re a unique brand with some very recognizable frame features, and we’re excited to chat with them today about what’s happening with Tern currently, what’s next, and what dealers and future dealers need to knowSupport the show

Send us a textSome of today's questions:What are the best ways to store a bike for winter?What kind of upkeep should I have if I'm on the trainer?If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is an ongoing podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. Listen in this week as we review their focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textThis week Heather covers how to handle a credit card processing outage, with information from Chosen Payments.Our Friday Retail Flex is a shorter episode that features quick-hit tips for your business.Support the show

Send us a textThis episode’s guest is Nat Ross of Pirelli. In this episode Nat shares some practical ways to engage with customers using tire products and other parts and accessories.These small interactions can have a large payoff, and Nat offers ways to make the most of these interactions. Through focusing on language when communicating with our customer and focusing on merchandising and more in the shop, Nat helps us get it done.Support the show