Digital Shop Talk Radio

Optimize Technician Effectiveness and Boost Profitability

On this episode of The Digital Shop Talk radio, hear how BayIQ helps shops increase car count and average repair order by building customer loyalty, and get a sneak preview of what's coming next for BayIQ and AutoVitals.

On this episode of The Digital Shop® Talk Radio, Brittany Schindler, GM of Rod's Japanese Auto Care shares how her shop achieved a near perfect 99% inspection rate and earned a big ARO boost for all of their hard work!

On this episode of The Digital Shop® Talk Radio, we are joined by Carolyn Coquillette, CEO of Shop-Ware along with Frank Scandura, owner of Frank's European Service. They share with us what's new in the the latest integration between Shop-Ware and AutoVitals and how integrating your POS with a Shop Success Solution supercharges your shop for success!

The Digital Shop Conference 2021 preview show! On this episode of The Digital Shop Talk Radio show, we give you a sneak peak in to the topics, keynotes, discussions and some of the presenters a If you aren't already registered for the event, REGISTER TODAY @ thedigitalshopconference.com

On the latest episode of The Digital Shop Talk Radio, Sara Savio shares how she uses the insights from the BCP to drive success in her shop.

On the first episode of The Digital Shop Talk Radio in 2021, we are joined by William Rimmer and Ashley Payne from Cooper Lake Automotive to look back to 2020's successes and challenges, and look ahead to what's in store for them in the new year...and play for big virtual bucks in a "Millionaire-style" trivia game.

On the 100th episode of The Digital Shop® Talk Radio show, Tom & Uwe take a look back at 2020 with special guests Adam Bendzick and John Long.

On this, the eve of Christmas Eve episode of The Digital Shop Talk Radio show, Tom & Uwe welcome back Fred Gestwicki Jr. and Russ Crosby for a discussion about leadership and building culture, in and out of the shop.

On this special episode of The Digital Shop Talk Radio show: Digital Shop Jeopardy! We're joined by three successful shop owners: Steve Galyen from Trinity’s Quality Auto Care, Sergio Garza from Rick and Ray's Auto Plaza, and Jenna Kish from Freddie Kish's Complete Car Care Center. Each contestant tests their knowledge, shares their experiences, and shed some light on what makes their shops so successful.

In this episode of The Digital Shop Talk Radio show, we welcome Jill Trotta from RepairPal to talk about how to use transparency to attract digital consumers. We cover topics including: - Why consumers crave price transparency in the digital age - Best practices when discussing price with potential customers - How RepairPal and AutoVitals' digital tools make it easy to establish trust with customers

In this episode of The Digital Shop Talk Radio show, Tom & Uwe are joined by Tom Braun, Owner of Tuffy Auto Service Center in Clinton Twp., Michigan. Listen as Tom tells his shop success story along his digital journey. See how far he's come through the challenges he faced and successes he achieved along the way.

On this episode of The Digital Shop Talk Radio, Tom and Uwe are joined by Tony Zanders of Heritage Auto Repair and Frank Scandura of Frank's European Service explore how to best track technician productivity and efficiency to maximize profitability in your shop.

On this episode of The Digital Shop Talk Radio, Tom, Uwe & Bill do a deep dive in to data, metrics and KPIs ad how to measure the right things to maximize shop performance. Its like having an "Easy Button" for your Shop

On this episode of The Digital Shop Talk Radio, Levon Arnold of Long Arm Mechanics in Idaho has a great success story to share how he unleashed the full power of the digital shop to attract new customers!

On this episode of The Digital Shop Talk Radio, we will hear how shop owner Dennis Eidson mastered the basics to achieve shop success.

In this special episode of The Digital Shop® Talk Radio, hosts Tom Dorsey and Uwe Kleinschmidt joined by Adam Bendzick and John Long, open the floor and take any and all questions from the audience on AutoVitals' implementation and best practices.

On this episode you'll hear 2 successful multi-shop owners share their secrets to success. We had Gerardo “JR” Luna, an independent operator in Ventura, Calif. that is about to open his 4th location (during Covid!) and Fred Haynes, a 4-location Honest-1 operator from Eagan, Minn., as we learn how the Digital Shop® workflow management system and the Business Control Panel (BCP) take the fear and guesswork out of running a multi-location operation and give you a bulletproof process to succeed.