Business Benchmark Group Podcast
How To Build An A-Grade Team And 5-Star Customer Service | Tradie Hour S01, EP06
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:34:21
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Sinopse
The right team will be a massive boost to your business. There’s no doubt about it. To get the job done, you need the right people in the right seats. While the lone ranger mentality was necessary in the early days of your business, growth is limited when it’s dependent on one person. Learn as these great business owners - Brett Crowther (General Manager of Trade Alliance Group), Nick Collins (General Manager of Middy's Electrical), Luke Williams (General Manager of HazardCo Australia), Brendan Dover (CEO and Founder of The Drain Man), Joe Caprara (CEO of Cassaform) talk about: - How they have continued to lead and support their industries whilst working through materials and skilled workers shortages - How they have built, and continue to build, high performing teams whilst putting a spotlight on achieving 5-star service levels in a hyper growth market - Their top tips to attract and win A Grade customers, team, and suppliers to your business - Their greatest learnings from the last 5 years - How they'