Helping Sells Radio

Episode 20: Amrita Chandra Of CrowdRiff On Executing Customer Success-Focused Marketing Programs

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Sinopse

Today's episode features CrowdRiff's Head of Marketing Amrita Chandra. Amrita shares the importance of embracing the fundamentals of marketing and why talking to customers in a more personal way is more important than ever in B2B SaaS marketing. She also discusses the importance of building customer success-focused marketing programs--including the surprising insight that creating a frictionless cancelation experience can actually accelerate your sales cycle. Subscribe at helpingsells.substack.com