Helping Sells Radio

I could not believe my eyes. It said, in her post, that she quit her job to build the customer success community in Europe. She also said, in her Linkedin article, that she had no plan. Not many people quit something to start something new with no plan. Kate Forgione, CEO and founder of the Customer Success Network did. And you know what? I think the customer success community in Silicon Valley could learn a lot from what Kate is building out of London. In this episode, I talk to Kate about the customer success community in Europe, what CSMs can learn from the big four, five, or six management consulting firms about customer engagements, and how she built a growing and thriving community of customer success professional who host and run meetings across Europe, the Middle East, and Africa. Learn more about Kate and the Customer Success Community: Customer Success Network: https://customersuccessnetwork.org Customer Success Community: https://customersuccessnetwork.org/join Customer Success Network o