Helping Sells Radio

We took Helping Sells Radio on the road to the Gainsight Pulse Conference 2019 to talk with ecosystem partners, customers, speakers, and conference attendees about their experience at Pulse and maybe a few other things.    In this episode, we talk to Guilherme Lopes, co-founder of RD Station. He came all way from Brazil to be at Pulse for the fifth time  to attend and to give a talk. He is part of the conference now. We talked to Guilherme about why he is stepping down as the leader of the 150 person customer success organization to lead a small group of 5 people inside his company’s product team. He made this switch because he believes strongly that he can capture his company’s next wave of growth by driving a product-led growth strategy.    Just one more example of how customer success and product are colliding in service of the customer experience.    Learn more about Guilherme:   On Linkedin:  https://www.linkedin.com/in/guilhermefigueired