Helping Sells Radio

130 [Gainsight Pulse 2019] David Sakamoto 80% of Customer Success Comes from a Product

Informações:

Sinopse

We took Helping Sells Radio on the road to the Gainsight Pulse Conference 2019 to talk with ecosystem partners, customers, speakers, and conference attendees about their experience at Pulse and maybe a few other things.    In this episode, we talk to David Sakamoto, VP of Customer Success at GitLab. At his conference talk, David gave people a recipe for “how” to instill a culture of customer success throughout an organization. And if it can be done at a 100% remote company, it can be done at yours.   Learn more about David:   On Linkedin: https://www.linkedin.com/in/dsakamoto/  Subscribe at helpingsells.substack.com