Helping Sells Radio

I bet you’ve never connected the dots that accounts receivable is a business process that is so tightly connected with customer success. I don’t think I’ve ever thought about that. Sure, we know that collecting money on invoices is important, and we know cash flow is what makes our companies run and what makes the payroll happen. But don’t most of us think that invoices just go about and customers mostly just pay them?  Be honest.  I promise, after you listen to this discussion with YayPay chief product officer, Nicole Dwyer, you will have a new appreciation for the  link accounts receivable has with customers and a new way of thinking about how you work with your customers in whatever business process your software addresses.  Let’s just talk about one example that we talked about with Nicole and one of her customers.  Accounts receivable is not just about looking at a receivables aging reporting and asking, “Why is this customer 3 days late o