Helping Sells Radio

209 Colleen Blake How to partner with your people team to help customers better

Informações:

Sinopse

You are not getting the most out of your people team to deliver the best service you can to your customers. And Colleen Blake, VP of People at Dremio, is here to help.  Most leaders of customer teams are putting together hiring requests because their teams are overwhelmed. “My team is going to burn out if we don’t hire more people. Then we’ll lose them. And our customers.”  That’s how most of us hire.  That’s the wrong way to hire.  First of all, it is reactive. We should want to be proactive. I mean, the first of the seven habits of highly effective people is “Be proactive” for Pete’s sake. It’s the first one.  Second, hiring people because our current team is busy exposes that we have a complete lack of understanding for how our business works. How can we run a business, if we don’t know how it works?  We can’t. So, Colleen Blake is here to help.  She offers two ideas for how to partner with our respec