Helping Sells Radio
223 Fixing your customer journey map | Podstorm #7
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:12:58
- Mais informações
Informações:
Sinopse
We are taking Christopher Lochhead’s advice and trying the world’s first customer success podstorm. You’ve heard of a tweet storm. Well…this is a podstorm. 30 days of strategies and ideas to help you grow your customers so you can grow your companies. And maybe even grow your career. In today’s podstorm, we talk about why customer journey mapping fails and how to fix it. Don’t forget to visit helpingsells.substack.com and subscribe with your email so you never miss an episode. A few shout-outs to friends of the podcast. To our good friends at the Customer Success Leadership Network. If you believe customer success is a team sport and that it should be part of every one’s job, then you should join your new friends at customersuccessnetwork.com. To my good friends at Business of Software, who have built an incredible and welcoming community of SaaS leaders to help you build a better software company with carefully curated online conferences and masterc