Helping Sells Radio

227 Customers don’t learn software in the waiting room | Podstorm #11

Informações:

Sinopse

We are taking Christopher Lochhead’s advice and trying the world’s first customer success podstorm. You’ve heard of a tweet storm. Well…this is a podstorm. 30 days of strategies and ideas to help you grow your customers so you can grow your companies. And maybe even grow your career.  In today’s podstorm, we talk about vitamins and painkillers and hoping your customer will learn your software watching short videos while waiting at the dentist office. Is that how we should be enabling customers? I don’t think so.   Don’t forget to visit helpingsells.substack.com and subscribe with your email so you never miss an episode. A few shout-outs to friends of the podcast. To our good friends at the Customer Success Leadership Network. If you believe customer success is a team sport and that it should be part of every one’s job, then you should join your new friends at customersuccessnetwork.com.  To my good friends at Business of Software, who have built a