Helping Sells Radio

Emilia D’Anzica is the managing partner & CEO at Growth Molecules, which helps companies grow with strategic programs, scalable systems, and enabling teams to lead customers down the path of proven value. Emilia is also a co-board member with me on the Customer Success Leadership Network (CSLN). This is Emilia’s fourth appearance on Helping Sells Radio (episodes 15, 48, 79) We talked about high touch versus low touch customers success, how she helps her clients think though these engagement implementation issues, and at the end Emilia had some great advice about sorting through issues and decisions by writing them down. Great advice.  More about Emilia: Her company: Growth MoleculesThat articles we talked about: 3 Building Blocks for a Successful Customer ExperienceOn Linkedin Subscribe at helpingsells.substack.com