Cx Leader Podcast With Steve Walker
The Story of the Customer
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:20:45
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Sinopse
Customer experience professionals work with a ton of data, but often find that they don’t have time to read some of the most insightful sources of information: customer comments. Steve welcomes Joyce Gott, a marketing research manager at Anthem, Inc. for a discussion on the importance and value of bringing customer comments to life within your company.
