Cx Leader Podcast With Steve Walker
A Prescription for Subscription
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:27:24
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Sinopse
B2B companies are beginning to move into more subscription-based services, another influence from the B2C space. Steve welcome Musa Hanhan, senior director of customer experience at Genesys, to discuss how subscription-based models impact the customer experience for B2B companies.
