Cx Leader Podcast With Steve Walker
The State of CX Management
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:27:45
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Sinopse
The Qualtrics XM Institute released their report “The State of Customer Experience Management, 2019” which assesses how companies are doing with their CX efforts. Guest host Pat Gibbons welcome Isabelle Zdatny from the XM Institute to discuss their findings and some of the key takeaways from the report.
