Qbc Podcast On The Customer Experience
Customer Experience Podcast #8: Adaptability
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
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Sinopse
Emotional Intelligence is defined as the power to respond appropriately, no matter what! When we say “no matter what” we are talking about Adaptibility. In the Emotional Intelligence model, Adaptability is considered in terms of Reality Testing, Flexibility & Problem Solving. Reality Testing is a measure of ability to see things as they really are. [...]
