Sage Business & Managment
Cornell Hospitality Quarterly - Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:08:06
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Sinopse
Glenn Withiam talks to Alex M. Susskind about his article "Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years" published in Cornell Hospitality Quarterly November 2010.
