Better Biz Academy Podcast

Are you losing clients?  Do you have clients decreasing the packages and projects you are working on? Especially during the pandemic, you have to be adaptable and ready to pivot. Being proactive and communicating with your clients and knowing what is most important to your client right now can prevent them from pulling the plug. In this episode, you will learn how to stay ahead of your client and be clear about the accomplishments you are making and the return on investment that you are delivering. Here are some things we covered in this episode: What clauses you should have in your contract When to give your clients grace When to expect your clients to pull back Why you should be proactive in how you communicate with your clients The importance of sharing wins with your clients Sharing reports with your clients to explain their return on investment When to reach out to clients for contract renewal Be adaptable and ready to pivot during the pandemic Be strategic and specific in what you offer to your clients