Sales Hacks For Startup Hustlers

Cold calling: How to respond to "I don't have time"?

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http://blog.close.io/cold-calling-how-to-respond-to-i-dont-have-time Cold calling: How to respond to "I don't have time"? by Steli Efti When Donald Trump says he has “no time” for political correctness, what he really means is that he’s chosen not to make it a priority. It’s the same way with your customers. Unless you happen to cold call someone whose office has just caught on fire, it’s pretty likely that “I don’t have time” is just a polite way of saying “Go away,” or “What you’re offering is not a priority for me.” After all, if they really didn’t have time, they would have just hung up on you. And yet, your average salesperson still hears “I don’t have time,” stammers, gets nervous, and hangs up. It’s a difficult objection to deal with—we’re not used to responding proactively to “I don’t have time.” You can’t really argue with it, because who are you to question whether someone really has time? A great salesperson, however, finesses this objection around into further conversation. A great salesperso