So, Here's My Story...

This week, Jodi harasses Eliot into seeing how critical it is to be able to take a compliment. Why is that important for business? Knowing your value, and using it as a foundation for growing your business, is the only way to create a truly wonderful experience for your clients and customers. It is typically easier to have a “hard conversation” and tell someone the “bad” stuff about them than it is to get someone to sit still and listen to a genuine compliment. But here’s the thing: Giving and receiving of any kind is a finely balance ecosystem. If I want to give something to you – a compliment or a favor or anything – you have to be willing to catch that ball, or it doesn’t work. It can’t be a one-sided exchange. There has to be someone on the other end of the seesaw. When someone tells you that you are wrong about a compliment – “no, no, I’m not actually that good” – they are taking something that is yours. They don’t actually get to weigh in on what you think (and admire and appreciate) about them. The