Crm Audio -- The Dynamics 365 Podcast
At Your Service: Pandemia and Customer Service
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:26:59
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Sinopse
In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community. Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it: https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/