It's No Secret With Dr T.

Dr. Jesse Green is one cool character. He's the only person I know that's spent a week with Richard Branson on his private island in the British Virgin Islands, and in addition to this he's a best-selling author, entrepreneur, thought leader in dental management, business coach and the host of a very successful podcast called The Savvy Dentist.  In this episode we discuss: The Recovery Paradox Why some days you don't always project the best version of yourself, which can often be embarrassing.  However people forgive mistakes and errors if you handle it the right way. This is The Recovery Paradox.  If you handle a problem the right way, your clients and customers will become more loyal.  When you meet someone you never know what's been going on in their life, so you must make allowances for poor behaviour, especially when you know it's out of character.  When a problem occurs and if it's handled correctly, the incidence itself is long forgotten, but the recovery will be remembered for a very long time.   Whe