Gamification Talk Radio

Just because you can't use words like games and gamification to describe the types of learning experiences you are using, doesn't mean you can't infuse your training with fun, interactivity, and a gameful spirit. Like a super hero in disguise, gamification can be the secret identity behind an innovative and highly effective training program. That was just the approach Valary took in producing a blended learning program called Exploring Our Customer Service Universe: Moving Beyond Expectations that was delivered to experienced administrative and support staff at a top 10 law firm.    About Valary Oleinik: Valary is one-part artist, one-part geek, and 100% committed to finding ways to help people develop and deliver more engaging and effective learning experiences. She is a project manager at Weil, a top-tier international law firm, where she has been involved in training and development of both technical and professional skills. She is also a frequent speaker and educational consultant on gamification and crea