Ko Sales Coach

So Simple Yet Overlooked It’s one of the easiest yet most overlooked steps in sales and leaving it out could be costing you thousands of dollars in commission each year. On today's show discover: ... the best way to keep your customer in an agreeable state of mind; ... how to maintain and strengthen rapport even when your customer disagrees; ... how to avoid contradicting yourself and successfully overcome more objections. Objections are a normal part of the sales process and when they’re handled well they’re an opportunity to strengthen rapport and build value. However if you handle them poorly everything can go south FAST! The most important part of the rebuttal process is the agree step and there are three main reasons why: Agreeing with your customer helps reassure them that you’re on their side and working toward a mutually beneficial outcome. It acknowledges that their viewpoint matters and tells them you respect what they think, feel and value. It let’s them know you heard what they had to say and c