New Media Havens

John C. Havens interviews Daniel Neely, CEO and Founder of Networked Insights a company that is, (from their site) "defining Web 2.0. We provide a voice for consumers. We allow people that purchase products and services to have a direct real-time, impact on the ongoing development of those products and services. We engage people online to discuss the things they like and dislike and then our technology captures that discussion and generates insights to provide a continuous feedback loop for companies. It's HAL-9000 for today's company."