P.e.p Talk
Episode 32. Hassle.
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:18:02
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Sinopse
In this episode I share lessons from David Halperns book: Inside the Nudge Unit and Matthew Syeds: Black Box Thinking on hassle/friction. I talk briefly about how it can be affecting procedural adherence and how to use/remove it to benefit ourselves and our organisations.
