Vanessa Hall On Trust And Transformation

Asking vs Telling

Informações:

Sinopse

Asking is about inviting in thoughts, comments, feedback. It is a gathering action, a breathing in. But it releases control to the other party and therefore requires trust. Telling is about injecting out information, stories, facts. It is a giving action, a breathing out. It enables more control and therefore is often the favoured approach in sales and communication. We need both, in balance.