Crack The Customer Code

In this episode… Listen in to Adam and Jeannie’s discussion of why they should start a new podcast – or not. It takes some wrangling, but Jeannie eventually convinces Adam to start a podcast with her. (Not exactly a spoiler – you already knew that!) What makes this podcast different? Adam and Jeannie bring unique lenses to the idea of customer service and customer experience. The blend of Adam’s real-world focus and Jeannie’s big picture view will prove a potent combination for listeners. Jeannie and Adam decide that the podcast will… Provide actionable content. Be fun! No 19 point checklists. Include interviews with innovative leaders of all kinds Be short, usually 20-25 minutes in length. Who has time anymore? People, Places, and Things from the Podcast: Customers That Stick Blog: Adam’s customer experience blog 360 Connext: Jeannie’s customer experience blog. Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices