Leveraged & Loving It Podcast

What if a key person in your team left tomorrow? Would someone else be able to immediately step in and start doing their role? If not, you’ve got a major risk in your business. The best way to plug that hole is get systems and document them. But the process of actually documenting systems can feel like a gargantuan task. Many of us grew our business from just one person (ourselves!) and then took on team members. Everything feels very ad hoc and key-person dependent. In this episode I’m joined by Kerry Anne Nelson, the Business Process Genius (she really is) to share her signature system for extracting all of those business processes and getting them documented. In this episode we discuss: The importance of back end systems and processes Risk management Creating a saleable asset Key ingredients to master to create sustainable systems in your business Getting help when you need it Outsourcing The power of content libraries Documentation How to maintain documentation and systems How to have account