Pink Elephant - The It And Itil Service Management Experts
ITIL in a Heartbeat: An Introduction to ITIL Part 1 of 4
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:09:41
- Mais informações
Informações:
Sinopse
Take a quick trip into the world of ITIL® for a high level overview of what an IT organization implementing best practices should be doing. Part 1 takes a look at what ITIL is and introduces the Service Support processes.
