Pink Elephant - The It And Itil Service Management Experts
The Role of the Service Desk in the 21st Century, Part 6 of 7
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:10:38
- Mais informações
Informações:
Sinopse
Rich Petti provides some implementation tips and comments on recent developments in newly published standards of how the Service Desk is not being recognized in these published standards. Further, Rich draws some conclusions as to why this is occurring.