Pink Elephant - The It And Itil Service Management Experts
The Dynamic Duo of Customer Service, Part 5
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:16:16
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Sinopse
In part 5 Terry goes through the answers and explanation to the audience about the differences between Incident Management and Problem Management. Note: Due to clarity of volume, the audience questions have been removed; this does not impact the nature of the podcast.
