No Vacancy With Glenn Haussman

How Starwood Makes Its Hotels Feel Different: Nature, Soul, and Experience

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Sinopse

Starwood Hotels builds 1 Hotels, Treehouse, and Baccarat around one idea: products need emotion and soul, not templates. While hosting Starwood's annual conference, I talked with Raul Leal, CEO of Starwood Hotels, about differentiation through nature-led design, human experience, and AI-driven personalization that stays human.