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ERP and CRM Implementation: Why Most Projects Fail Before They Start

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Sinopse

Most ERP and CRM implementation efforts don't fail during execution—they fail before the project even begins. In this episode, the hosts sit down with Dustin Domerese, who brings nearly two decades of experience in SAP and Microsoft consulting. Early in the conversation, a clear pattern emerges: companies jump into ERP and CRM implementation without fully understanding what these systems actually are—or what they require from the business. If you've ever seen a project spiral out of control, take years instead of months, or fail to deliver value after launch, the root cause usually starts here. About Dustin Domerese Dustin Domerese is a recognized thought leader in the Microsoft ecosystem, specializing in CRM, ERP, and software transformation. He helps organizations recover failing initiatives and build scalable systems that deliver real results. Drawing on experience with Microsoft, Barclays, EMC2, HP, and multiple successful ventures, Dustin brings a proven track record of guiding busines