Human Resources For Small Business

What if the secret to sustained business performance isn't strategy, efficiency, or even culture, but love? In this episode, renowned researcher and bestselling author Marcus Buckingham joins host Brandon Laws to discuss his new book Design Love In: How to Unleash the Most Powerful Force in Business. Marcus makes a compelling, data-backed case that "love" isn't a soft concept. It's the most predictive force in driving employee loyalty, customer behavior, and long-term business value. From a behind-the-scenes look at Disney's most beloved executive to a cautionary tale about a Netflix CMO using AI to crank out 26 performance reviews in 20 minutes, this conversation is packed with insights that will fundamentally change how you think about leadership. If you care about building a workplace where people genuinely thrive and a business that sustainably grows, you cannot afford to miss this one. Key Timestamps [00:00:00] — Introduction: Marcus shares the personal, vulnerable story of selling his company and wat