Rec Scale Up Podcast

In this episode of Talking Recruitment, Maxine Bligh, Chief Membership and Innovation Officer at the REC, is joined by Dominic Waters (Paul Waters Associates) to explore what drives performance in recruitment and what businesses should be prioritising if growth returns to the market. The conversation focuses on what separates high-performing recruiters from the rest, challenging common assumptions around experience and highlighting the importance of mindset, resilience and consistent sales behaviours. As hiring activity begins to pick up again, the episode also examines where agencies continue to make costly hiring mistakes and how they can avoid them. Drawing on insights from working with over 250 recruitment businesses, Dom shares why relying on instinct and interviews alone often leads to poor hiring decisions, and makes the case for a more objective, data-led approach to assessing potential. The episode also looks ahead to how the recruiter role is evolving, with technology reducing administrative task