Human Resources For Small Business

What should you do when someone on your team is struggling? Most leaders default to jumping in and solving the problem. But that instinct, while well-meaning, can do more harm than good. In this episode, Brandon Laws sits down with Lacey Partipilo, VP of Client Success at Xenium HR, to talk about how leaders can uncover what's really getting in the way of their people's success. They dig into the difference between being stuck and struggling, why leaders need to take their own "backpack" off before coaching conversations, and the ego trap that comes with being the one who always saves the day. If you manage people, this one will change how you show up in your next one-on-one. Timestamps: 0:00 Introduction to the episode and Lacey Partipilo 1:48 Why regular time with your people is non-negotiable 3:18 The difference between stuck and struggling 4:00 Taking the backpack off: going in with an open mind 5:07 The three conversations: solve it, fix it for me, or let me vent 6:30 Setting ground rules for better one