Ratchet+wrench Radio
From First Visit to Forever Customer
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:20:12
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Sinopse
Customer retention doesn’t happen by accident. In this episode of Ratchet+Wrench Radio, business consultant John Waters explains why trust is the real currency of the auto repair industry—and how shop owners can create exceptional experiences that keep customers coming back and referring others.
