Workplace Innovator Podcast | Enhancing Your Employee Experience

Bex Moorhouse is Global Head of Strategy, Ops Excellence & Performance - Procurement & REWS at WPP where she is passionate about helping to prioritize employee experience and create environments where people thrive. Mike Petrusky asks Bex about her new role and her passion for cultivating such engaging environments where all employees feel seen, valued, and empowered. She believes that empathy and curiosity are crucial "power skills" for workplace professionals, enabling them to adapt, learn, and lead effectively in changing environments, so she shares that storytelling and clear communication are essential. Bex and Mike discuss how real estate and facility management teams often need to better articulate their value in business terms and focus less on justification and more on impact for end users. Continual adaptation, embracing new technologies, and focusing on both operational excellence and human experience will keep the FM profession relevant, so Mike and Bex offer the inspiration you will need