Leadership With Heart

What if the very thing you are trying hardest to avoid is the doorway to becoming unshakable? In this episode of Becoming Unshakable, I sit down with Amy C. Edmondson, Harvard Business School professor and the thinker behind psychological safety, to reframe how we see failure. Amy has spent decades studying leadership, teamwork, and learning organizations, and in this conversation, she brings her newest body of work into sharp focus. Together, we unpack the three distinct types of failure and why only one of them truly moves us forward. Amy challenges the simplistic messages we often hear, either that failure is unacceptable or that we should fail fast and fail often. Instead, she offers a more grounded framework. There are basic failures that can and should be prevented. There are complex failures that emerge from systems and unpredictability. And then there are intelligent failures, the thoughtful experiments in new territory that help us grow, innovate, and build resilience. If we are not experiencing some