A.m. Best Radio Podcast
One Inc’s Owen: Payments, Choice, Communication Build Trust for Auto Insurers
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:14:23
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Sinopse
Sarah Owen, chief product officer, One Inc, discusses new research that shows how speed, flexibility and clear communication in the auto claims payment experience are becoming decisive drivers of customer trust and long-term loyalty for insurers.