Bridge The Gap

Employee retention remains one of the most pressing challenges in senior living, but according to The Queen of Retention, Cara Silletto, the problem isn’t that “nobody wants to work anymore.” In this episode of Bridge the Gap, Josh Crisp and Lucas McCurdy welcome Cara back to unpack why retention failures are often rooted in leadership, culture, and outdated assumptions. Cara introduces her Employee Retention Ecosystem, a holistic framework that assigns shared responsibility across employees, managers, and executives. Using a simple but powerful gardening analogy, she explains how leaders must individualize care, equip managers, and create environments where people can thrive.This week we discuss:The myth behind “nobody wants to work anymore”The Employee Retention Ecosystem explainedGen Z priorities and mental health realitiesBalancing empathy with accountabilityMeet the Hosts:Josh CrispLucas McCurdyConnect with Our GuestCara SillettoLearn more about the Employee Retention Ecosystememployeeretentionecosystem