Workplace Innovator Podcast | Enhancing Your Employee Experience

Bryan Berthold is a Global Workplace Experience Leader at Cushman & Wakefield where he is passionate about helping organizations quantify and elevate people, place, and performance. Mike Petrusky asks Bryan about the latest report from Cushman & Wakefield called "Reimagining Workplaces: Why Efforts Fall Short—and How to Get It Right" where he shares why the workplace experience is not just about real estate, but also involves HR, IT, and other stakeholders. Bryan says that only 47% of organizations have a focus on workplace experience, and less than 1% treat it as a business priority, so CRE and FM leaders have an opportunity to move the needle in this area. People come to the office primarily to collaborate and connect with others, so mandates alone are not effective in improving workplace experience, but a focus on clear communication, listening, and investment in technology is essential. Mike and Bryan share about C&W's "Experience per Square Foot" model for measuring and improving the workplac