Drive Your Channel Productivity Globally

Future of Managed Service Providers: Automation, Security, and AI In this insightful episode, Sugata Sanyal, Founder & CEO of ZINFI, welcomes Michelle Accardi, CEO of Liongard, for a deep dive into the evolving world of channel partnerships and cybersecurity. Michelle shares her journey through significant scale-ups, offering critical insights on how managed service providers (MSPs) can maximize their business valuation. The discussion highlights the shift from one-time sales to recurring revenue, emphasizing the need for efficiency, automation, and a clearly monetized tech stack. They explore the impact of AI automation on service delivery and talent, concluding with a focus on human skills, curiosity, and the critical importance of a strong network in the channel ecosystem. Listen now to understand the future path for profitable MSP growth. Related Guidebook Hybrid Cloud and Edge AI Computing Impacting the Future of PRM How AI, Hybrid Cloud, and Edge Computing