Finding Mastery: Conversations With Michael Gervais

What if the future of work isn’t about technology at all — but about unlocking more humanity in each other?On today’s episode, we sit down with Kathleen Hogan, Chief Strategy and Transformation Officer at Microsoft, and one of the key architects behind the company’s cultural reinvention. Kathleen helped lead Microsoft’s shift from a “know-it-all” to a “learn-it-all” culture — embedding empathy, curiosity, and growth mindset across a global workforce of more than 220,000 people.In this conversation, Kathleen and Dr. Michael Gervais explore what it really means to lead with humanity. She shares the moments that shaped her leadership — from facing cancer twice, to redefining success through purpose and connection — and the inner work required to help others unlock their potential.In this conversation, we explore:How Kathleen helped Microsoft reimagine its culture from the inside outWhy purpose and empathy are the foundation of effective leadershipHow to build psychological safety and courage in high-performing t