Hospitality 121 : Conversations On The Industry

Rupesh Patel is a proven General Manager in charge of one of the top-rated hotels in Daytona Beach and is the founder of Smart Guests.com – which offers offer customer service solutions that improve your guest interactions, feedback and service scores He has worked with a variety of brands including Hilton, Marriott, IHG, Choice Hotels, Wyndham Hotels and many independent hotels. In addition to his success as a hotel manager, Rupesh enjoys speaking at hospitality events across the country.   Contact Rupesh