Call Center Crew - Avoid Pitfalls, Overcome Challenges, And Succeed!
Contact Center Agent Training, Best Practices, Attrition and more
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
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Sinopse
Learn about successful class size, how engaging and interacting with the class drives down attrition and how to put out the best agents to the production floor. We interview Craig Northrup, with 9+ years of contact center experience and training.
