Call Center Crew - Avoid Pitfalls, Overcome Challenges, And Succeed!
17 years of Human Resources inside of Call Centers
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Mais informações
Informações:
Sinopse
Chris Hislop has over 20 years of experience inside of contact centers with 17 of those being in Human Resources. We cover everything from methods of recruiting and training. How to mitigate agent attrition and help drive a better culture as well as the best ways to handle delicate situations with sexual harassment and a hostile work environment.
