Needle & Haystack Podcast

One of the guiding principles that we hear from James is that they try to treat people as they, themselves, would wish to be treated. In the sometimes frantic and often disconnected process of selling and buying a home, James has orchestrated many, many sales over his twenty five year tenure at the Highgate office. "Your customer doesn't care how much you know, until they know how much you care" - Damon Richards.  Listen in as James shares his story of a North London estate agency that is an integral part of the local community.